Marshals, stewards and site crews are usually the reason a poncho order exists at all. Here is what to insist on.
A colour is not a certification
High-visibility clothing is certified to a named standard, which sets a minimum area of fluorescent background material and a minimum area of retroreflective tape, arranged so the wearer reads as a human shape in headlights.
A fluorescent poncho with none of that is a bright garment. It may be perfectly acceptable for a fun run in daylight. It is not acceptable where traffic is involved, and a competent organiser will say so.
Ask for the standard by name
Get the standard named on the quote and the documentation supplied with the goods, so it can go into a risk assessment. A supplier who will not name it is telling you something.
Ask at quote stage, not the week of the event. Changing fabric late means remaking, not substituting.
Do not print over the banding
Artwork placed over retroreflective tape reduces the reflective area the certification depends on. Sponsor logos belong around it: the chest panel and the back above the tape.
Any decorator who agrees to print straight across the banding is quietly voiding the thing you are paying for.
Why a poncho at all
It goes on over a coat and a rucksack in seconds and comes off just as fast at the end of a shift, which is why volunteer teams prefer it to a vest that has to fit.
Snap the sides. A junction is exposed, and an open-sided poncho spends the shift being held down instead of doing its job.